PRIVACY POLICY

Privacy Policy for NeuroSurge™
Last Updated: November 2025

1. Introduction and Commitment to Your Privacy
At NeuroSurge™, accessible at http://neurosergesite.com/, we are firmly committed to safeguarding the privacy and security of our visitors and customers. This comprehensive Privacy Policy document outlines the types of personal information we collect, how we utilize this information, and the measures we implement to protect your data.

We understand that your privacy is of paramount importance. This policy has been developed to help you understand our data practices and make informed decisions when interacting with our website and services. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our dedicated privacy team at: support@renewproducts.zendesk.com

2. Information We Collect
We collect information to provide better services to our users and improve their experience on our website. The types of information we may collect include:

2.1 Personal Information You Provide:
• Name and contact details (email address, phone number, mailing address)
• Payment and billing information when making purchases
• Account credentials if you create an account
• Communications you send to us (inquiries, feedback, support requests)
• Any other information you voluntarily provide

2.2 Information Collected Automatically:
• IP (Internet Protocol) address
• Browser type and version
• Operating system
• Device information and identifiers
• Pages visited and navigation patterns
• Date and time of visits
• Referring website addresses
• Geographic location (country/region level)

3. Server Log Files
NeuroSurge™ follows standard industry practice of maintaining server log files. This is a routine procedure employed by virtually all web hosting services as part of their analytics and security infrastructure. The information captured in log files includes Internet Protocol (IP) addresses, browser type and version, Internet Service Provider (ISP) identification, date and time stamps, referring and exit pages, and click patterns.

It is important to note that this automatically collected information is not linked to any personally identifiable information. The primary purposes for collecting this data include:
• Analyzing website traffic trends and patterns
• Administering and maintaining the website
• Tracking user navigation to improve site structure
• Gathering demographic insights
• Detecting and preventing security threats
• Troubleshooting technical issues

4. Cookies and Tracking Technologies
Like most modern websites, NeuroSurge™ utilizes cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our website.

4.1 Types of Cookies We Use:
Essential Cookies: Required for basic website functionality and security
Performance Cookies: Help us understand how visitors interact with our site
Functionality Cookies: Remember your preferences and personalization settings
Advertising Cookies: Used to deliver relevant advertisements and track campaign effectiveness

4.2 Managing Your Cookie Preferences:
You have the right to control cookies through your browser settings. Most web browsers allow you to view, manage, delete, and block cookies. Please note that disabling certain cookies may impact website functionality and your user experience. For detailed instructions on managing cookies, please consult your browser's help documentation.

5. Google Advertising and DART Cookies
Google, as one of our third-party advertising partners, may utilize DART cookies to serve advertisements to visitors based on their browsing history on our website and other sites across the internet. These cookies enable Google to display ads that may be more relevant to your interests.

You may opt out of personalized advertising by visiting Google's Ad Settings or the Network Advertising Initiative opt-out page. For more information about Google's data practices, please review Google's Privacy Policy at: https://policies.google.com/technologies/ads

6. Third-Party Advertising Partners
Our website may feature advertisements served by third-party advertising networks. These advertising partners may employ cookies, JavaScript, web beacons, and similar technologies within their advertisements and promotional content displayed on NeuroSurge™. These technologies are transmitted directly to your browser, which automatically provides your IP address to these partners.

Third-party advertisers use these technologies to:
• Measure advertising campaign effectiveness
• Personalize advertising content based on your interests
• Track conversions and user engagement
• Conduct market research and analytics

Important: NeuroSurge™ does not have access to or control over cookies and tracking technologies used by third-party advertisers. We strongly encourage you to review the privacy policies of these advertising partners for detailed information about their data practices and opt-out mechanisms.

7. How We Use Your Information
The information we collect is used for the following legitimate purposes:
• Processing and fulfilling your orders
• Providing customer support and responding to inquiries
• Sending transactional communications (order confirmations, shipping updates)
• Improving our website, products, and services
• Personalizing your experience on our platform
• Conducting analytics and market research
• Preventing fraud and ensuring security
• Complying with legal obligations
• Sending marketing communications (with your consent)

8. Information Sharing and Disclosure
We value your trust and are committed to protecting your personal information. We do not sell, trade, or rent your personally identifiable information to third parties. However, we may share your information in the following circumstances:

Service Providers: With trusted partners who assist in operating our website and conducting business (payment processors, shipping companies, email service providers)
Legal Requirements: When required by law, court order, or governmental authority
Protection of Rights: To protect our rights, property, safety, or the rights of others
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you have given explicit permission

9. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
• SSL/TLS encryption for data transmission
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest reasonable standards.

10. Children's Privacy Protection
Protecting the privacy of children is especially important to us. NeuroSurge™ is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children under 13 years of age.

We encourage parents and guardians to actively monitor and guide their children's online activities. If you believe that a child under 13 has provided personal information to us, please contact us immediately at support@renewproducts.zendesk.com, and we will take prompt steps to delete such information from our systems.

11. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access: Request access to your personal data
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal data
Portability: Request a copy of your data in a portable format
Opt-Out: Opt out of marketing communications
Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at support@renewproducts.zendesk.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

12. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

13. Third-Party Links
Our website may contain links to third-party websites, products, or services. These external sites have their own privacy policies, and we have no control over their content or practices. We encourage you to review the privacy policies of any third-party sites you visit. NeuroSurge™ is not responsible for the privacy practices or content of these external websites.

14. Scope of This Policy
This Privacy Policy applies exclusively to information collected through our website at http://neurosergesite.com/ and related online activities. This policy does not apply to information collected offline, through other channels, or by third parties that may link to or be accessible from our website.

15. Affiliate Disclosure
NeuroSurge™ participates in affiliate marketing programs. Our website may contain affiliate links that earn us a commission when you make qualifying purchases. This affiliate relationship does not affect the price you pay for products or services. We only recommend products and services that we believe provide value to our visitors.

16. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.

For material changes that significantly affect how we handle your personal information, we may provide additional notice through email or prominent announcements on our website.

17. Consent
By accessing and using our website, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our website. Your continued use of the website following the posting of changes to this policy constitutes your acceptance of those changes.

18. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@renewproducts.zendesk.com
Website: http://neurosergesite.com/

Thank you for trusting NeuroSurge™ with your personal information. Your privacy matters to us.